SNSCDN
Customer support / 客户支持
Use the official channel below for account, subscription, billing, or connectivity questions. We will never ask for your password, verification code, or complete subscription URL.
账户、订阅、账单或连接问题，请通过下方官方渠道联系我们。SNSCDN 不会索要您的密码、验证码或完整订阅地址。
Please include your account email, the approximate time of the issue, the affected device or client, and a screenshot or exact error message. Remove passwords, verification codes, payment credentials, and subscription URLs before sending.
请提供账户邮箱、问题发生的大致时间、受影响的设备或客户端，以及截图或完整错误提示。发送前请遮盖密码、验证码、支付凭据和订阅地址。
We can help with sign-in, email verification, subscription activation, renewal, traffic display, and supported client setup. For an order issue, include the SNSCDN order number but never send payment passwords.
我们可以协助处理登录、邮箱验证、订阅开通、续费、流量显示和受支持客户端配置。订单问题请提供 SNSCDN 订单号，但不要发送支付密码。
If you believe your account or subscription URL is exposed, change your password and reset the subscription information in the customer panel first, then contact us with the time and details of the incident.
如果怀疑账户或订阅地址泄露，请先在客户面板修改密码并重置订阅信息，再向我们说明事件时间和具体情况。
Effective and last updated: August 28, 2026 · 生效及最后更新：2026 年 8 月 28 日